Do you ever experience no sound issues on your Hisense TV? Actually, it is very common. But it is quite frustrating.
We are explaining certain fixes that can really help you solve the issues. The first thing you need to do is identify the cause of the issues. Then we can go for the fix.
Most commonly, a faulty volume setting can be a reason. Sometimes the mute button on the remote can be pressed mistakenly. This is just a single reason. We can go through a few common reasons and some fixes in detail.
Why Does My Hisense Tv Suddenly Have No Sound?
There are many reasons why the hisense TV suddenly makes no sound.
Faulty Volume Settings: If the mute button is unintentionally pressed or the volume level is set too low, there may be no sound.
Faulty Sound Settings: Hisense televisions come with audio options for different shows. Using the incorrect mode can degrade the sound quality.
Output Audio Settings: Even though you intend to use the built-in speakers on your Hisense TV, they may be configured to deliver sound through a separate device, such as a soundbar. There may be no sound if the settings are not correct.
Cable Related Issue: If the HDMI cables used to connect the TV are damaged or connected wrongly, it can interfere with the proper transmission of signals between the TV and the connected external device.
Damaged Inbuilt Speaker: If the internal speaker is blocked due to dust or any other damage to the speaker, it can cause no sound.
Firmware And Software Issues: Audio problems are just one of the many problems that can come from utilizing outdated or faulty software or firmware.
Fix Hisense TV No Sound
Here we are listing in detail about some most effective fixes that you can try to solve the issues.
Basic Troubleshooting
- Examine the volume and mute settings on your television and the remote. The sound level should not be muted and should be cranked up.
- Disconnect your television from the power supply, wait for thirty seconds, and then reconnect it. This can assist in resetting the television and resolving minor issues.
- Check that the correct audio output options are selected in the menu of your television. If you’re using external speakers, for example, check sure the audio output on the TV is set to “External.”
Instructions for the Best Audio Quality in Hisense TV
- Using the “Menu” button on your remote control, choose “Sound” to access the audio settings.
- Adapt the “Bass” and “Treble” settings to suit your tastes.
- To enjoy a more realistic sound experience, turn on “Surround Sound.”
- To synchronize the audio and visuals if you’re using external speakers, change the “Audio Delay” setting.
Reset TV Using Remote
To reset the TV with the support of remote control, first thing make sure the TV is switched on.
- Press the home button on the remote five times, up button once, the revenant button twice, then forward button twice continuously.
- You can see there is something happening on the screen and the TV will turn off and turn on automatically. This process will take almost 20 seconds.
- Verify now whether the issue has been resolved.
Power Cycle Your TV
To power cycle the TV,
- Take the Hisense TV out of the electrical outlet.
- Let the TV rest for 60 seconds in unplugged condition.
- There is a power button on your TV. Press that button for a full thirty seconds.
- Replug the TV into the power supply. It will begin to function normally.
Check HDMI Cables
- Figure out that the HDMI cable is safely plugged to both your television and the external device. If any mislocation is there, plug it properly.
- To filter out any hardware issues, try an alternative HDMI cable or port.
- Check the audio settings on your external device to see if they are suitable for your Hisense TV. Any changes are mandatory, go for it.
- Check for the presence of any visible damage. If it is there, replace it with a new HDMI cable one.
Try Different HDMI Port
Sometimes the issues may be due to HDMI ports. The HDMI ports can get damaged due to dust accumulation. These kinds of HDMI cables can interfere with the signal transmission.
So here first, you can unplug the cable, clean the port properly, reconnect it, and try to see if the issue is solved or not. If the issue is still there, you need to use another HDMI port. Then check whether the no-sound issues are solved or not.
Update System Software
Outdated software is one of the major reasons for the no sound issues.
To Update The Software Of Hisense Roku TV:
- On the remote, there is a home button. Press it.
- Choose Settings.
- Opt for a system.
- Click on System Update.
- When you finally choose Check Now, the TV will look for updates. It will begin downloading and installing any updates that it discovers are available.
To Update Hisense Android TV
- There is a home button on the remote. Find the button and press it.
- Navigate to the Settings menu.
- Choose About after swiping down.
- Choose System Update.
- The TV will now begin searching for updates and will download and execute them automatically.
After updating itself correctly, your TV will turn back on. Check to see whether the audio problem has been fixed.
For effective troubleshooting of sound issues on your Hisense TV, consider using the sound test tool for a thorough evaluation of audio performance.
Reset TV Audio Settings
To reset the audio setting,
- There is a home button on the remote. Find the button and press it.
- Choose the setting menu, then go for the system option.
- Then hit the advanced system settings option.
- You can see the option Factory reset. Select that option.
- Now, on the right-hand side, you can see another option, TV/audio reset setting.
- Press the pause/play button on the remote three times for a reset.
- After this, turn off your TV, wait a few seconds, and then turn it on.
- Check to see whether the audio problem has been fixed.
Factory Reset TV
Factory reset will undo all of the adjustments you made after purchasing it.
Hisense Roku TV Reset:
- On the remote, there is a home button. Press it.
- Choose the setting menu, then go for the system option.
- Then hit the advanced system settings option.
- Click on Factory reset.
- Lastly, choose “Factory reset everything.”
- Select Confirm after entering the code that appears on your TV screen.
Hisense Android TV Resetting:
- On the remote, there is a home button. Press it.
- Navigate to the Settings.
- Click on the Device Preferences.
- Choose “Factory data reset.”
- Click on Delete Everything.
Resetting The Proprietary OS of Huawei, Called VIDAA:
- Navigate to the TV Settings.
- Choose the option System.
- Then Choose Reset.
- Click The option “Factory Reset.”
- Pay attention to the on-screen instructions to finish the reset.
All information stored on your TV, including network settings, photos, sound preferences, and loaded applications, will be wiped after resetting.
Change Audio Output Settings
You can choose whether the sound is played through the TV’s integrated speakers using the audio output options on your Hisense TV. The following instructions can direct you to alter and verify the settings.
- Go to the menu to adjust the picture and sound settings on your TV. From there, you can also adjust the audio output.
- Selecting “TV Speakers” if you plan to use the TV’s built-in speakers or “Audio Out/Optical” if you want to connect an external device, like a soundbar, as the output
- Then you can play a video or audio to check whether there is no sound issue or not.
Contact Hisense Support
If you’ve exhausted all troubleshooting options and your Hisense TV still doesn’t have sound, then you need to contact an expert technician for assistance. They can assist in diagnosing the problem and providing additional assistance, such as arranging a repair or replacement.
An authorized service center with experts and online services may also be available. Choose any kind of service according to your convenience to sort out your issue.
Working hours – Monday–Friday: 9 a.m.–9 p.m. EST, Saturday–Sunday: 9 a.m.–6 p.m. EST
Contact: +1 (888) 935-8880 and the customer service: https://www.hisense-usa.com/contact
FAQs
Why Does My TV Have No Sound When I Use HDMI?
You might want to get a new HDMI cable. Another potential source of issues is an out-of-date HDMI Audio Driver. You have two options: either reinstall them to get rid of them or update them. Examine the default sound options on your display device; if speakers are used instead of the HDMI port, this is where the issue lies.
Does My Hisense TV Have A Reset Button?
Hisense TVs don’t come with an external reset button, but you can easily reset them using the menu options on the remote control or the TV settings. But All information stored on your TV, including network settings, photos, sound preferences, and loaded applications, will be wiped after resetting.
Conclusion
Most probably the no sound issue on Hisense TV can be solved with the help of the above listed troubleshooting methods. If those methods are not working, the last option is to contact customer support from the authorized centers.
The tips are simple and useful. So you can try the tips to solve the issues yourself. If the TV is under warranty, the chances for replacement and free service are greater.
Always maintain the TV, and the external devices connected to the TV need to be kept clean. It should be in a well-ventilated place for proper working.



