There’s nothing more frustrating than playing games on your PlayStation and finding issues with your PS4 Controller.
Most users have witnessed the issue of PS4 Controllers not responding to their commands which hinders their overall gaming experience.
In this article, we will learn the common causes behind this annoying issue and ways in which you can fix them to continue your gaming journey without any hassles.
So without wasting your time, let us jump right into the article.
Causes Behind PS4 Controller On Button Not Responding Issue
Below we have discussed some of the most common reasons why PS4 Controllers fail to respond which affects your gameplay.
1. Low Battery
Most users forget to charge their controllers. Thus, when it enters low battery mode, it fails to respond to commands or input by the user. Follow the given steps to check for low battery in your PS4 Controller.
- Hold the PS button on your controller for around 2-3 seconds to pop up controller settings.
- The battery level of the controller appears near the bottom of the screen. If your battery is low plug in the controller to the console for charging using a USB cable.
2. Bluetooth Connection Issues
As most of you know, the PS4 controller uses Bluetooth connectivity to connect to the console.
Sometimes due to issues with the Bluetooth connectivity, the controller fails to respond.
3. Wireless Device Interference
Interference from other devices based on Bluetooth can also affect the functionality of the PS4 controller owing to the confusing signals.
4. Hardware Damage
Another more common reason for failure to respond to the user’s command might be that there is hardware damage to the controller or it is broken.
In such a case, it will fail to react to the instructions until the issue is resolved.
How To Fix PS4 Controller On But Not Responding Issue?
With the Online Controller Test Tool, you can easily ensure the proper functionality of all buttons on your gamepads.
This versatile tool supports a wide range of devices, including joysticks, Xbox controllers, and Nintendo Playstation controllers, allowing comprehensive testing and troubleshooting.
Fixing the PS4 controller does not require users to follow complex procedures. Most of the issues can be resolved by following the steps stated as follows.
1. Restart The PS4 Console
One of the simplest ways to resolve the controller issue is by restarting the console. Follow the given steps to rectify the issue using this technique.
- Press the power button on the console for around 10 seconds to turn off the hardware.
- Once it is turned off, press the button again and hold it until two beeps are heard.
- Now, connect the controller to the console using the USB cable and press the PS button to turn on the controller.
2. Check The USB Cable
It is also possible that the issue related to the controller is due to the use of a faulty USB cable used in connecting it to the console.
Try connecting the controller wirelessly or use a new cable to rectify the issue.
3. Check The Battery
Battery levels are also a major factor that concerns the response to the controller. Check if the battery is charged or not. If not, follow the given steps to turn off the controller and charge it using a USB cable.
- Press the PS button on the controller for around 3 seconds to pop up the quick menu.
- Under the Sound/Devices category, choose to Turn off the Device to switch off the controller.
- Charge the controller using a USB cable.
You can also charge the controller without turning off the controller. However, sometimes it leads to failure in responding to the input by the user.
4. Use The Controller In Wired Mode
If your controller fails to connect with the console wirelessly owing to the fault in Bluetooth connectivity, try using the wired connection method. Follow the given steps to use a wired connection for your controller.
- Turn on the console and connect the controller using the USB cable to use it in wired mode.
- Users can also use third-party cables to connect to the device by plugging in the controller using the USB slot.
5. Update The PS4 System Software
The use of outdated PS4 System Software also leads to problems with the controller which might affect the overall user experience.
Thus, ensure to update the system software to the latest version to troubleshoot the issue.
Users must follow the given steps to update the PS4 system software.
- Turn on the PS4 console and head to the user profile followed by the settings menu.
- Under settings locate the System Software Update option. Once selected the console will search for the latest updates.
- Click on Next and Accept the given instructions to download the latest software version.
6. Reset The Controller
Follow the given instructions to reset the controller to fix the malfunction issue.
- Navigate to the Playstation settings followed by the Devices and Bluetooth category.
- Under the options menu, select Forget Device to remove the controller and turn off the console.
- Turn the console back on and connect the controller again using the USB cable and press the PS button to reset the controller settings.
7. Repair The Controller
Users can also try repairing the controller if they find out any hardware issues related to it. However, avoid this if you are a beginner and not familiar with the mechanics of the controller.
Furthermore, if the controller is covered under warranty, you can put in a request for repair or get a new controller in exchange for your damaged one.
8. Contact The Service Center
If you have tried everything and are still not satisfied with the issue related to the controller, one of the best options is to visit or contact the official service center for PlayStation. The center will provide you with expert opinions and will help fix the problem.
You can also try reaching out to Sony at 18001037799 or email them at [email protected] for further information.
Preventing Future Issues
Below we have discussed some common ways in which you can avoid the mess up with the controller in the future.
1. Proper Handling And Care Of The Controller
It is vital to state that any hardware damage to the controller might lead to failure to respond to your needs. Thus, users must handle the controller properly and keep it safe when not in use.
Avoid sudden pulling of the wires while using the controller. Furthermore, protect the device from slipping out and getting broken.
2. Keeping Firmware Up To Date
Most users do not concern themselves with updating their software or firmware to the latest version.
The use of outdated software can cause glitches or bugs that contribute to the malfunctioning of the controller leading to a poor experience.
Thus, update the controller firmware regularly to avoid any issues by following these steps.
- Navigate to the Settings menu on your console followed by the System Updates menu.
- The menu will search for the latest updates. Proceed by clicking Next and Accept to download the latest updates. The firmware updates for the controller are automatically linked to the System updates.
3. Checking For Possible Causes Of Interference
As discussed earlier, one of the most common reasons for the PS4 controller issue is the interference from other Bluetooth wireless devices that lead to the failure of the controller to respond to cater to the user’s needs.
Thus, avoid placing any other wireless device within the range to facilitate smooth functioning.
FAQ
How Do I Know If My PS4 Controller Needs Repaired Or Replaced?
If you have tried all the tips and tricks mentioned above and still fail to resolve the issue, there is a high probability that your controller needs to be replaced or repaired. You may need to contact your nearest service center for better insights related to the controller malfunction.
How Do I Know If My PS4 Controller Is On?
The light bar on the controller helps to convey the status of the controller whether it is active or not. If the controller is turned on the lightbar will be visible to the user.
Why Does My PS4 Controller Keep Disconnecting?
Hardware damages, interference from other wireless Bluetooth devices, or low battery are some popular reasons leading to the PS4 controller being disconnected on its own. Try the tips mentioned above to solve the issues.
Conclusion
Controller malfunction can be annoying for Playstation or gaming enthusiasts. Users can troubleshoot the issue by following the instructions given in the article.
Furthermore, it is also crucial to follow protective measures like updating the firmware to the latest version to avoid any similar issues in the future.
We hope you liked the article.
Keep Clashing!