Just imagine that your Xbox controller keeps disconnecting while you are playing with your friends. It will be irritating for all of us, and it can generate hatred toward the controller.
Most of the players are professionals, even though the rest are playing for relaxation. But if the controller is not working properly for some reason, it will be like hell. So don’t worry if you are suffering due to this.
We can help you solve this problem easily. Let’s have a healthy discussion regarding the problem that the Xbox controller keeps disconnecting.
Causes
There are several reasons behind the disconnection of the Xbox controller while playing.
- Low Battery Level
If the battery level of your controller is not enough to work properly, it will be a major reason to keep disconnecting the Xbox controller while playing.
If the controller battery is dead, then it will not work either.
- Wireless Interference
The wireless controllers require a broadband connection to connect with the PC or other devices. So if you are using the controller far away from the device that is connected to it, then the chances of disconnection are very high. Your controller will work in a certain distance limit.
- Outdated Controller Firmware
This is a common problem if your controller firmware is not updated. Most likely, this will happen if you don’t use your Xbox for a long time.
- Physical Obstructions
When you are using a controller, most of the time it will be connected to the device through wireless connections. If any obstacles, like a wall or any other interference, are there between the controller and the Xbox console , it will be a significant reason for frequent disconnection of the controller.
Ways To Fix Xbox One Controller Keeps Disconnecting
There are many methods which we can use to fix the problem depending on the cause.
Charge Controller
The home screen of your Xbox controller features a battery indicator. On your dashboard, you can check it whenever you want.
You should change the batteries or recharge the controller if the battery indication shows critical power.
Simply put the Xbox controllers into the console when it is off or while you are playing to charge them.
As long as the console is plugged in, you may also allow it to charge while it is on standby or when it is not in use.
Power Cycle The Console
Despite the battery being fine, you may be dealing with a random bug preventing the proper connection. Power-cycling the console simply means a type of reboot that erases the bugs.
Then it will allow you to restore the connection by eliminating all the technical difficulties. Turn it off by pressing and holding the console’s power button for 10 seconds.
- Make sure all cables are unplugged for 30 seconds.
- Drain out the remaining power by pressing and holding the power button again.
- Reconnect all the cables again.
- Power on the console by tapping the power button again.
Try reconnecting your controller after restarting the console.
Inspect the Controller For Damage
Sometimes your controller may have any kind of physical damage, like broken switches or a broken cable in the case of a wired connection.
If you drop your controller many times or suffer from dust, grease, or moisture, it will cause damage to the controller.
So you’re supposed to inspect your controller to see if it has any damage. If there is damage to the controller, give it to service or change the damaged part. Otherwise, you can change the controller.
Remove Wireless Interface
The wireless interface is a very sensitive part of playing the game with the help of a controller. Items like laptops, metal shelves, mobile phones, etc. are the main obstacles that may become a signal interface for the controllers while working.
If the distance between the controller and the console is also an obstacle to proper working, Most wireless controllers for Xbox have a range of 19 to 28 feet.
In the case of wired controllers, there should be nothing in between the path of the controller and the console during play.
Update Controller Firmware
Having outdated firmware is another frequent reason why the Xbox keeps disconnecting from the controllers. When it needs an update, your controller, in particular, becomes erratic and glitchy.
It might stop syncing with the Xbox after some time without an update.
However, if your internet connection is unstable, the console might not automatically update the controller’s firmware. So you might have to carry it out yourself.
- Start the console.
- Take a USB cable, use that as a connector between controller and the console.
- Log into Xbox Live.
- Press the Xbox button on the controller.
- Navigate to Profile and System.
- Navigate to Settings.
- Choose Devices and accessories
- Choose Accessories from the right panel.
- Update your controller after selecting it.
- Choose to continue.
When the console has finished updating the controller, power cycle the device, turn it back on, and reconnect your controller. If the controller is up-to-date, the system might inform you that “No Updates Are needed”.
Use Other Controllers
Consider using a different controller to see if the disconnecting problem is resolved if you have one. You must replace your original controller if the second controller performs as intended.
However, if both controllers experience the same problem, your console needs to be serviced.
Check For Console Update
You should verify that your console is running the most recent version of its software, in addition to checking if your controllers have the most recent firmware installed.
The most recent Xbox system software should be installed right away if your console is set up for manual upgrades and you haven’t played in a while, even though this should normally happen automatically.
You will therefore have access to all necessary security fixes, among other things.Follow below steps to check for updates.
- Turn on your console.
- Press the Xbox button on
- Go to Profile and System.
- Select Settings
- Select the system from the left panel.
- Console info and updates will be shown on the right panel.
Note: Updates for upgrading your console will be indicated if an update is available for the console.
FAQs
Why Does My Xbox Controller Keep Turning Off With New Batteries?
The Xbox controller is no longer in communication with the system due to distance. Otherwise, the controller’s firmware has become outdated.
If the new batteries do not have sufficient charge, that will be another reason.
How To Fix A Wired Xbox One Controller That Keeps Disconnecting?
- First, unplug the controller and plug it in after a few seconds.
- Use another USB cable to connect the controller.
- Maybe you need to update the firmware.
- Inspect for any physical damage to the controller.
- Remove all interference between the controller and console.
Why Wont My Xbox Controller Stay On?
Updated firmware is mandatory for controllers to stay on. The controller should be inside the specified range.
Conclusion
I hope that the fixing techniques will definitely help you solve the Xbox One controller’s disconnecting problem.
But if you are a game player, you should be very careful about the proper updates of firmware and other mandatory software. Maintain all the hardware in good condition. So by doing this, you can avoid the main problem.
Remember that it is better to prevent the issue than cure it.
